Stoke Benefits: The Exodus Continues

I hear that Stoke-on-Trent City Council’s benefits department continues to hemorrhage assessment staff. Counting all those who have left since Christmas, that must easily be over a hundred years experience, gone. The management don’t care of course, people are just a resource to be picked up and discarded at will. They seem to think that they can recruit and train new assessors in no time: a week or two and they will be ready to go. This shows the complete ignorance of those in charge. Not one of them has any assessing experience (or if they have, it certainly isn’t recent). It takes at least six months to train an assessor, and even then, that only covers the basics. The rest comes only with experience.

My sincerest best wishes for those who get appointed to an assessor job in the current round of recruitment. I hope management have made it clear just what you will be expected to do. Have they, for example, said that you will have to deal with Social Fund Crisis Loans as well as HB, after April? With that, the bedroom tax and the abolition of Council Tax benefit, you will be dealing more angry and stressed people than ever. And don’t expect much support from management when things kick off. Which they will.



One Response to “Stoke Benefits: The Exodus Continues”

  1. Corina Says:

    Ahaa, its pleasant discussion on the topic of this article at this
    place at this webpage, I have read all that, so at this time me also commenting at
    this place.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: